Return Policy

30-day return policy for problems with your camera. Every camera is tested before it ships. If your camera doesn't work as described, contact us within 30 days of receiving it and we'll make it right with a return and refund. We don't accept returns for other reasons. To start, go to our contact page and tell us the exact issue.

What's not covered
Damage that happens after delivery, including water damage, drops or other impact, misuse and mishandling.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you receive a damaged product, reach out to us and send a video ASAP so we can get the issue fixed for you.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Thank you.